To ensure timely access to care for all our patients we please ask that you arrive on time for your scheduled appointment. If you arrive more than 10 minutes late we will need to reschedule.
Please provide us at least 24 hours notice if you cannot attend your appointment. After two “no-shows” for your scheduled appointment or surgery, we will require a deposit of $112.00 plus tax prior to booking your next appointment. This is a clinic-wide policy that applies to all patients.
This policy does not apply to appointments cancelled due to inclement weather. Please contact the office as soon as you feel unsafe to travel due to weather.
If you have any questions at this time please feel free to contact us at 905-388-0770.
Family Day Hours: We will be closed Saturday, February 18th – Monday, February 20th, returning to regular hours on Tuesday, February 21st. If you have an emergency during this time, please contact the Hamilton Region Emergency Veterinary Clinic at 905-529-1004.
Business Hours Update: As of this Saturday, December 10th, our new operating hours for Saturdays will be from 8 AM – 11:30 AM. If you have any questions please feel free to contact us at (905) 388-0770. As always, we thank you for your continued support!
868 Mohawk Rd. E
Hamilton, ON L8T 2R5
Phone: (905) 388-0770
Monday-Friday: 8:00AM-5:00PM
Saturday: 8:00AM-11:30AM
Sunday and Holidays: CLOSED
Closed Saturdays of Statutory holiday weekends.
We require 24hr notice for cancellations
Emails may take up to three business days to respond to, if you have an urgent concern please call us!
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